Shipping policy

Shipping Policy

All Nightmare Fantasy apparel is made to order and fulfilled by our production partner, Printful.

Processing and Fulfillment

Because each item is made to order, please allow time for your order to be produced before it ships.

Most orders are fulfilled within approximately 2–5 business days. Fulfillment time does not include shipping time. During holidays, high-volume periods, product shortages, or other unexpected circumstances, production may take longer.

Shipping and Delivery

Once your order has been fulfilled, delivery time depends on your shipping destination and the shipping method available at checkout.

For many U.S. standard shipments, delivery is approximately 3–4 business days after fulfillment, although delivery times are estimates and may vary. International shipments may take considerably longer.

Your estimated delivery time includes both:

Production/Fulfillment Time + Shipping Time

Delivery dates are estimates and are not guaranteed.

Tracking Information

When your order ships, tracking information will be provided when available. Please allow time for the carrier to update the tracking information after your package has been shipped.

Shipping Costs

Shipping charges are calculated based on factors such as the product, quantity, shipping destination, and available shipping method. The applicable shipping charge will be displayed during checkout before your order is completed.

Incorrect Shipping Addresses

Customers are responsible for entering a complete and accurate shipping address during checkout.

If you notice an error in your shipping address, please contact us as soon as possible at nightmare.fantasyyy@gmail.com.

We will attempt to update the address if the order has not progressed too far into fulfillment. Once an order has shipped, the shipping address generally cannot be changed or the package rerouted.

If a package is returned because an incorrect or incomplete address was provided, additional shipping charges may apply to have the package resent.

Lost or Delayed Packages

Occasional carrier delays can occur due to weather, holidays, transportation disruptions, or other circumstances outside our control.

If the estimated delivery date shown on your tracking information has passed, please allow a few additional business days for delivery.

If your package still has not arrived, contact us at nightmare.fantasyyy@gmail.com with your order number so we can investigate the shipment.

Packages Marked Delivered

If tracking shows that your package was delivered but you cannot locate it, please:

Check around the delivery location.
Check with household members or neighbors.
Contact the shipping carrier.
Allow a short amount of additional time, since some packages may be marked delivered shortly before they physically arrive.

If you still cannot locate your package, contact us and we will review the situation.

International Orders

International orders may take longer to arrive depending on the destination.

Customers may also be responsible for customs duties, import taxes, or other fees imposed by their country, unless otherwise stated during checkout.

Customs processing may cause additional delivery delays.

Multiple Packages

Depending on the products ordered and where they are fulfilled, items from the same order may occasionally arrive in separate packages.

Order Changes and Cancellations

Once an order has entered fulfillment, changes or cancellations may no longer be possible. Once a package has shipped, the delivery address cannot normally be changed.

Contact

For shipping questions, please contact:

Nightmare Fantasy

nightmare.fantasyyy@gmail.com

Include your order number whenever possible.